Booking Policies
Acts of Fellowship (AOF) Event Planning Booking Policies
Booking & Retainer
To secure your event date, a signed agreement and non-refundable retainer of 25% are required. Dates are not reserved until both the contract and retainer have been received.
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Payment Schedule
The remaining balance will be due according to the payment schedule outlined in your contract. Full payment must be received before event services begin.
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Consultations
Initial consultations are complimentary and provide an opportunity to discuss your event vision, goals, and planning needs.
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Changes & Modifications
Any changes to event details, guest count, location, services, or timeline must be submitted in writing. Additional fees may apply depending on the scope of the changes.
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Cancellations
All retainers and payments made are non-refundable. If an event is canceled, any outstanding balances for services already rendered may still be due.
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Client Responsibilities
Clients are responsible for providing accurate event information, timely approvals, and payments according to the agreed schedule. Delays in communication may impact planning timelines.
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Vendor Coordination
AOF will coordinate with vendors included in the planning agreement. Vendor contracts remain between the client and the vendor unless otherwise specified.
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Event Day Services
Event day coordination begins and ends according to the hours outlined in the selected package. Additional time requested may be subject to additional fees.
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Force Majeure
AOF is not liable for delays, cancellations, or disruptions caused by circumstances beyond our control, including severe weather, natural disasters, venue closures, government restrictions, or other unforeseen events.
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Photography & Marketing
AOF may photograph completed event setups and use event images for portfolio, website, and social media marketing purposes unless otherwise requested by the client in writing.
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Acceptance of Policies
By booking services with Acts of Fellowship (AOF) Event Planning, clients acknowledge that they have read, understood, and agreed to these booking policies.